Effective Date: 09-02-2026
At NOWABLAZE LLC, customer satisfaction is important to us. This Return & Refund Policy outlines the conditions under which returns, refunds, and exchanges are accepted in accordance with standard U.S. e-commerce practices.
By making a purchase at https://nowablaze.store, you agree to the terms below.
1. Return & Refund Requests
Customers may request a return or refund for eligible products.
All requests must comply with the guidelines outlined in this policy.
2. Eligibility for Returns
To qualify for a return or refund:
Items must be unused and in original condition
Items must be returned in original packaging
A return request must be submitted within 21 days of delivery
Proof of purchase (order number or receipt) is required
Returns that do not meet these conditions may not be approved.
3. Non-Refundable Items
The following items are not eligible for return or refund:
Products damaged due to misuse, improper handling, or normal wear and tear
Items returned after the 21-day return period
Custom-made, personalized, or made-to-order products once production has begun (as these items are created specifically for the customer and cannot be resold)
4. Refund Review Process
Once your returned item is received, it will be inspected to verify eligibility.
You will be notified by email regarding the approval or rejection of your refund request.
5. Refund Method & Timeline
If approved, refunds will be issued to the original payment method used at checkout.
Please allow 5–7 business days for the refund to appear in your account, depending on your bank or payment provider.
6. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact our support team immediately.
We will provide instructions for return or replacement at no additional cost to you.
7. Order Cancellations
Orders may be canceled prior to shipment.
Once an order has shipped, it becomes subject to this Return & Refund Policy.
8. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping fees (if applicable) are non-refundable.
We recommend using a trackable shipping service for returns.
9. Return Address
Please contact our support team before returning any item to receive return authorization and instructions.
NOWABLAZE LLC
2853 NM 14
CERRILLOS, NM 87010
United States
Unauthorized returns may not be accepted.
10. Customer Support
For assistance with returns or refunds, please contact us:
NOWABLAZE LLC
Website: https://nowablaze.store
Email: support@nowablaze.store
Phone: +1 (305) 573-0213
Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
11. Policy Updates
NOWABLAZE LLC reserves the right to update or modify this Return & Refund Policy at any time.
Changes will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.